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Lower Medication Fees

Save with lower dispensing fees than your typical pharmacy on your everyday medications.
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Why Pillway

More Than Just A Pharmacy!

We are your full service pharmacy that offers more services for less, from the comfort of your home.

Red Pillway box with medicine packet placed in front.

Lower Costs

Lower dispensing fees than your typical pharmacy.
Pharmacist holding clip board with prescription pad in background and large pill bottle in the foreground.

Home Delivery

We deliver medications direct to your door, as fast as same day for free.
Illustration of female doctor

See A Doctor

Skip the waiting room and book an appointment when it’s convenient for you.
Learn more.
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Medication Management

We offer specialized programs for those living with conditions like diabetes, arthritis and mental health.
Learn more.
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Why us?

Our Promise To You

Clock with a checkmark in the corner to show always on time.

Always On Time

Get your prescription to you door whenever you need it.

Vile of medicine with the Pillway logo.

Always Accurate

Strive to ensuring your medications are exactly what you need.

Doctor’s stethoscope.

Always Consulted

We consult your doctor, coordinate with insurance and manage refills.

Pillway app on a smart phone.

Always Here

Our pharmacy care team is on call for questions and consultations.

Dollar sign.

Always Affordable

No additional cost for our services and we accept all plans.

Check mark on a calendar to demonstrate always on time.

Always More

We provide other pharmacy items that you may need like insulin.

Pillway app

Manage Medications In One Place

A convenient solution that saves you time.

  • Create Multiple Profiles

    Easily manage multiple people’s medication needs

  • Order And Track Medications

    Know the status of medications in just a few clicks

  • Real-Time Chat

    Chat directly with our pharmacy team to answer your questions

  • Automatic Reminders

    Receive medication, prescription refill and renewal notifications

Create Multiple Profiles

Easily manage all your clients’ medication needs

Illustration of a smart phone displaying the Pillway app multiple user feature.
Order And Track Medications

Know the status of your clients' medication in just a few clicks

Illustration of a smart phone showing the Pillway App dashboard and order tracking menu.
Real-Time Chat

Chat directly with our pharmacy team to answer your questions

Illustration of a smart phone showing a chat conversation between Pillway Pharmacy and a PSW.
Automatic Reminders

Receive medication, prescription refill and renewal notifications

Illustration smart phone displaying a notification alert.
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What we do

Exceptional Care
You Deserve

Red Pillway box with pill bottle and medicine packet placed in front.

Personalization

We pre-sort your pills into organized packets or vial bottles.
Delivery person standing in front of a house, smiling and giving a ‘thumbs up’, while holding a red Pillway box in the other hand.

Home Delivery

We deliver medications anywhere in Canada for free.
Woman waiving and communicating using her cell phone.

Stay Connected

Text, chat, call or email your pharmacist whenever you need.
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No Extra Cost

All our services are offered to you at no additional cost.
How Pillway Works

Getting Started Is As Easy As...

  • 1
    Step 1

    Create your profile online or call us at
    1-833-PILLWAY and we will assist you

  • 2
    Step 2

    We review your details and keep you
    updated

  • 3
    Step 3

    We deliver your medication for free

  • Done!

    You’re all set! No more trips to the pharmacy!

Step 1

Create your profile online or call us at 1-833-PILLWAY and we will assist you

Young man standing in front of large tablet, setting up a profile on Pillway Application.
Step 2

We review your details and keep you updated

Female pharmacist checking the prescription on her tablet with a red Pillway box, medicine vile and Medicine packet sitting on top of a filing cabinet.
Step 3

We deliver your medication for free

Young male checking his smart phone. A display message reads that 'medication is on its way'.
Done!

You’re all set! No more trips to the pharmacy!

Young man stilling at a table with a pot of coffee holding a recently delivered Pillway box.
Full circle of care

Easy Medication Management

Pillway will proactively manage all your medications, making it easier to stay on track. All services included at no extra cost.
Prescription document with magnifying glass.

Medication Review

Our care team reviews your medication, will transfer prescriptions and follow up directly with you.
Circular arrow with pills in the centre.

Refills And Renewals

We work with your doctor to manage refills and renewals to ensure you never run out.
Pill packet showing date and time to take.

Customized Care

We pre-sort pills and vitamins into simple packets by dosage, date and time. 
Pillway app on a smart phone.

Pillway App

Manage your family's medication, receive reminders and have real-time chats directly with our care team.
FAQ

You May Be Wondering

1

Does Pillway sell OTC medications or other items?

Yes! You can order vitamins, supplements, over-the-counter meds and other pharmacy items like insulin, inhalers, creams etc. with your prescription.

We can even pack your vitamins in your daily dosage packets to make it easier for you to take them with your other medications.

2

Can Pillway do specialty medications that require temperature control?

Yes, we can accommodate all medication needs including specialty medications. Depending on the temperature requirements, Pillway will ship using our Cryopaks to ensure optimal temperatures are maintained during the transit time.

3

How does Pillway deliver temperature sensitive medication?

Our team uses Cryopaks which can maintain temperatures between 2-8 degrees Celsius for up to 72 hours. These items are shipped Monday to Wednesday only – to account for possible delays in transit. They are also shipped with higher priority than regular deliveries due to the sensitive nature of the medication.

4

How do I talk to a Pillway Pharmacist?

You can reach us by calling, texting, or using the Pillway app on your phone. With the Pillway App, you can chat with a pharmacist whenever you need to. We’re your pharmacy and medical clinic in your pocket!

5

What if my drug plan does not cover the drug that I am prescribed?

Our pharmacist will find an alternative medication within the same therapeutic class that is covered and contact the doctor directly to request the switch. Some items require special authorization, which our team will also help facilitate by contacting the prescriber directly.

6

Can I coordinate my benefits with my spouse's plan?

The coordination of benefits offers a clear framework between two insurance companies. If you have private insurance coverage, please call us to help determine who is responsible for paying a claim and in which order.

7

Does Pillway deliver medications directly to infusion clinics?

Yes, we can set up automatic deliveries as well as patient-initiated orders to be delivered directly to infusion clinics. Our team would ensure that these are delivered 1-2 days prior to the patient requiring them. To do this, we would require consent from the patient and the infusion clinic coordinator or nurse.

8

Can Pillway deliver to my workplace?

Yes, you can list your workplace as your delivery address. Please note that all deliveries require signature, so you or a designated person must be available for signature at the time of delivery. Please also review with your employer to check whether this is acceptable as some employers do not wish to assume the liability.

9

How fast is delivery and what areas does Pillway not deliver to?

Pillway offers same day delivery in the GTA and Lower Mainland areas and 1-2 days for the rest of Canada. This applies to 95% of the addresses within Canada. However, if you live in an isolated or remote area that is not accessible year round by ground transportation, delivery may take longer and could incur a charge. If unsure, please reach out to our team at 1-833-745-5929.

Contact us

Have Questions Or Want To Learn More?

Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program.
Or request a callback by filling out the form below:

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