partner
Your Pharmacy Partner
Helping you to provide the best care for your loved ones.
Contact UsIn partnership with:
Why Pillway
More Than Just A Pharmacy!
We are your pharmacy support system, providing a complete solution for those who take multiple medications a day, with continuous support and care at your fingertips.
Pre-sorted Packets
All medications are aligned to the same schedule and pre-sorted into packets by dosage, date and time.
Learn more.
Learn more.
Automatic Refills And Renewals
We work with the patient’s doctor to manage refills and renewals so they never run out.
Continous Care
Receive real time pharmacy support and ongoing guided care through our app. Learn more.
Home Delivery
We deliver all medications directly to the patient’s door for free.
All these services included at no additional cost.
About us
Care For Your Loved Ones
Managing the care of others isn’t easy. Our platform helps with medication management and provides ongoing, guided support to help you provide the best possible care for your loved one.
Set yourself as the primary caregiver and easily manage everything in one convenient place with our easy-to-use app.
PERSONALIZED PACKETS
Medication Made Easy
- 1
Personalized Packets
All your medications are pre-sorted into packets labelled with the day and time they need to be taken
- 2
Add Vitamins
Vitamins can be added into packets along with medications
- 3
Tear And Go!
No more spending hours sorting medications. Just tear and go!
Pillway app
Ongoing Support To Keep You On Track
A convenient solution that saves you time.
- Primary Caregiver
Easily manage your loved ones’ medication needs
- Automatic Reminders
Proactive reminders on when medications need to be taken
- Order and Track Medications
Know the status of your medications in just a few clicks
- Real-time Chat
Chat directly with our pharmacy team to answer your questions
Create Multiple Profiles
Easily manage all your clients’ medication needs
Order And Track Medications
Know the status of your clients' medication in just a few clicks
Real-Time Chat
Chat directly with our pharmacy team to answer your questions
Automatic Reminders
Receive medication, prescription refill and renewal notifications
How Pillway Works
Getting Started Is As Easy As...
- 1Step 1
Create your profile online or call us at
1-833-PILLWAY and we will assist you - 2Step 2
We help you set up your account and transfer your prescriptions
- 3Step 3
We deliver your medication for free
- Done!
You’re all set! No more trips to the pharmacy!
Step 1
Create your profile online or call us at 1-833-PILLWAY and we will assist you
Step 2
We help you set up your account and transfer your prescriptions
Step 3
We deliver your medication for free
Done!
You’re all set! No more trips to the pharmacy!
FAQ
You May Be Wondering
1
What is required to switch someone over to Pillway?
All that is required is the patient’s name, contact details, date of birth and the name of their existing pharmacy. We will take care of contacting the pharmacy and transferring their prescriptions over. Your loved one is all set to start receiving their medications at home!
2
Can I make myself the primary contact as a caregiver?
Yes! Assign yourself as the primary contact in the patient profile, so you can stay informed about your loved one’s health and we can call you if needed.
3
Do you help with prescription transfers?
Yes! You can transfer a prescription by calling us directly at 1-833-PILLWAY (745-5929) or by sending a picture via the mobile app. Once we receive your request we’ll handle the rest. Our pharmacists will contact the patient’s current pharmacy directly to transfer their prescriptions over to Pillway.
4
Does Pillway manage prescription renewals?
Yes! We’ll contact the patient’s doctor to automatically refill prescriptions and synchronize medications so they are all on the same schedule.
5
Does Pillway provide other medical necessities?
Yes! We can provide all regular pharmacy items such as insulin, syringes, inhalers and vitamins if needed.
6
How do I talk to a Pillway Pharmacist?
You can reach us by calling us at 1-833-PILLWAY (745-5929) or texting using the Pillway app on your phone. With the Pillway App, you can chat with a pharmacist whenever you need to. We’re your pharmacy in your pocket!
7
Can Pillway do specialty medications that require temperature control?
Yes, we can accommodate all medication needs including specialty medications. Depending on the temperature requirements, Pillway will ship using our Cryopaks to ensure optimal temperatures are maintained during the transit time.
8
How long does it take to receive my medication?
Pillway delivers next business day, in most cases, as long as prescriptions are received by 4 pm. We also offer same day delivery for the Greater Toronto Area and Lower Mainland in British Columbia.
9
Can Pillway ship vitamins, over-the-counter meds, and other pharmacy items?
Yes! You can order vitamins, supplements, over-the-counter meds and other pharmacy items like insulin, inhalers, creams etc. with your prescription.
We can even pack your vitamins in your daily dosage packets to make it easier for you to take them with your other medications.
Contact us
Have Questions Or Want To Learn More?
Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program.
Or request a callback by filling out the form below:
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