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What we do

Exceptional Care
You Deserve

Red Pillway box with pill bottle and medicine packet placed in front.


We pre-sort your pills into organized packets or vial bottles.
Delivery person standing in front of a house, smiling and giving a ‘thumbs up’, while holding a red Pillway box in the other hand.

Home Delivery

We deliver medications anywhere in Canada for free.
Woman waiving and communicating using her cell phone.

Stay Connected

Text, chat, call or email your pharmacist whenever you need.
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No Extra Cost

All our services are offered to you at no additional cost.
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Why us?

Our Promise To You

Clock with a checkmark in the corner to show always on time.

Always On Time

Get your prescription to you door whenever you need it.

Vile of medicine with the Pillway logo.

Always Accurate

Strive to ensuring your medications are exactly what you need.

Doctor’s stethoscope.

Always Consulted

We consult your doctor, coordinate with insurance and manage refills.

Pillway app on a smart phone.

Always Here

Our pharmacy care team is on call for questions and consultations.

Dollar sign.

Always Affordable

No additional cost for our services and we accept all plans.

Check mark on a calendar to demonstrate always on time.

Always More

We provide other pharmacy items that you may need like insulin.

How Pillway Works

Simplify Your Treatment

Two pill bottles with medications are being poured into a single Pillway packet. Number 1 identifies the packet, number 2 identifies the date, time and medication list and number 3 identifies the personalized QR code.
  • 1

    Personalized Packets

    We sort out the perfect dose for you and clearly list all your medications.

  • 2

    Personalized Notifications

    We advise you of the exact day and time to take every dose.

  • 3

    Tear And Go!

    Each pill packet is individually packaged for you. Take it with you and tear open when needed.

How Pillway Works

Getting Started Is As Easy As...

  • 1
    Step 1

    Create your profile online or call us at
    1-833-PILLWAY and we will assist you

  • 2
    Step 2

    We review your details and keep you

  • 3
    Step 3

    We deliver your medication for free

  • Done!

    You’re all set! No more trips to the pharmacy!

Step 1

Create your profile online or call us at 1-833-PILLWAY and we will assist you

Man standing in front of large tablet, setting up a profile on Pillway Application.
Step 2

We review your details and keep you

Female pharmacist checking the prescription on her tablet with a red Pillway box, medicine vile and Medicine packet sitting on top of a filing cabinet.
Step 3

We deliver your medication for free

Man checking his smart phone. A display message reads that 'medication is on its way'.

You’re all set! No more trips to the pharmacy!

Man sitting at a table with a pot of coffee holding a recently delivered Pillway box.
Get the App

Access The Care
You Deserve

Two smart phones displaying Pillway app functions. The first screen shows a medication reminder and the second screen shows a Med Score of a multi-medication user. Three smart phones displaying Pillway app functions. The first screen shows the med score feature, the second screen shows a medication reminder and the third shows a chat between the user and the Pillway pharmacist.

You May Be Wondering


Does Pillway sell OTC medications or other items?

Yes! You can order vitamins, supplements, over-the-counter meds and other pharmacy items like insulin, inhalers, creams etc. with your prescription.

We can even pack your vitamins in your daily dosage packets to make it easier for you to take them with your other medications.


Can Pillway do specialty medications that require temperature control?

Yes, we can accommodate all medication needs including specialty medications. Depending on the temperature requirements, Pillway will ship using our Cryopaks to ensure optimal temperatures are maintained during the transit time.


How does Pillway deliver temperature sensitive medication?

Our team uses Cryopaks which can maintain temperatures between 2-8 degrees Celsius for up to 72 hours. These items are shipped Monday to Wednesday only – to account for possible delays in transit. They are also shipped with higher priority than regular deliveries due to the sensitive nature of the medication.


How do I talk to a Pillway Pharmacist?

You can reach us by calling, texting, or using the Pillway app on your phone. With the Pillway App, you can chat with a pharmacist whenever you need to. We’re your pharmacy and medical clinic in your pocket!


What if my drug plan does not cover the drug that I am prescribed?

Our pharmacist will find an alternative medication within the same therapeutic class that is covered and contact the doctor directly to request the switch. Some items require special authorization, which our team will also help facilitate by contacting the prescriber directly.


Can I coordinate my benefits with my spouse's plan?

The coordination of benefits offers a clear framework between two insurance companies. If you have private insurance coverage, please call us to help determine who is responsible for paying a claim and in which order.


Does Pillway deliver medications directly to infusion clinics?

Yes, we can set up automatic deliveries as well as patient-initiated orders to be delivered directly to infusion clinics. Our team would ensure that these are delivered 1-2 days prior to the patient requiring them. To do this, we would require consent from the patient and the infusion clinic coordinator or nurse.


Can Pillway deliver to my workplace?

Yes, you can list your workplace as your delivery address. Please note that all deliveries require signature, so you or a designated person must be available for signature at the time of delivery. Please also review with your employer to check whether this is acceptable as some employers do not wish to assume the liability.


How fast is delivery and what areas does Pillway not deliver to?

Pillway offers same day delivery in the GTA and Lower Mainland areas and 1-2 days for the rest of Canada. This applies to 95% of the addresses within Canada. However, if you live in an isolated or remote area that is not accessible year round by ground transportation, delivery may take longer and could incur a charge. If unsure, please reach out to our team at 1-833-745-5929.

Contact us

Have Questions Or Want To Learn More?

Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program.
Or request a callback by filling out the form below:

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