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Access Care From
Anywhere

Pillway is the Virtual Pharmacy for Canadian Snowbirds, Boomers and Seniors.
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What we do

Exceptional Care
You Deserve

Red Pillway box with pill bottle and medicine packet placed in front.

Personalization

We pre-sort your pills into organized packets or vial bottles.
Delivery person standing in front of a house, smiling and giving a ‘thumbs up’, while holding a red Pillway box in the other hand.

Home Delivery

We deliver medications anywhere in Canada for free.
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Stay Connected

Text, chat, call or email your pharmacist whenever you need.
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Provide

Up to 6 months* of your medication so you never have to worry when you travel.
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Contact us

We Want To Hear From You

There are lots of ways to get in touch with our pharmacy care team.

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Or reach us by dialling:
 1-833-PILLWAY (745-5929)
Why us?

Our Promise To You

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Always On Time

Get your prescription to you door whenever you need it.

Vile of medicine with the Pillway logo.

Always Accurate

Strive to ensuring your medications are exactly what you need.

Doctor’s stethoscope.

Always Consulted

We consult your doctor, coordinate with insurance and manage refills.

Pillway app on a smart phone.

Always Here

Our pharmacy care team is on call for questions and consultations.

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Always Affordable

No additional cost for our services and we accept all plans.

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Up To 6 Months Supply*

Up to 6 months of medication so you don't have to worry when traveling.

How Pillway Works

Simplify Your Treatment

Two pill bottles with medications are being poured into a single Pillway packet. Number 1 identifies the packet, number 2 identifies the date, time and medication list and number 3 identifies the personalized QR code.
  • 1

    Personalized Packets

    We sort out the perfect dose for you and clearly list all your medications.

  • 2

    Personalized Notifications

    We advise you of the exact day and time to take every dose.

  • 3

    Tear And Go!

    Each pill packet is individually packaged for you. Take it with you and tear open when needed.

How Pillway Works

Getting Started Is As Easy As...

  • 1
    Step 1

    Create your profile and list your
    medications

  • 2
    Step 2

    We review your details and keep you
    updated

  • 3
    Step 3

    We deliver your medication for free

  • Done!

    You’re all set! No more trips to the pharmacy!

Step 1

Create your profile and list your
medications

Young man standing in front of large tablet, setting up a profile on Pillway Application.
Step 2

We review your details and keep you
updated.

Female pharmacist checking the prescription on her tablet with a red Pillway box, medicine vile and Medicine packet sitting on top of a filing cabinet.
Step 3

We deliver your medication for free

Young male checking his smart phone. A display message reads that 'medication is on its way'.
Done!

You’re all set! No more trips to the pharmacy!

Young man stilling at a table with a pot of coffee holding a recently delivered Pillway box.
Get the App

Access The Care
You Deserve

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FAQ

You May Be Wondering

1

How much prescription medication can I get at a time?

Typically, a 1-month supply at a time is standard for new prescriptions and renewals. However, you may be eligible for up to a 6-month supply at a time, an ideal benefit for snowbirds who spend several months in a row outside Canada. Pillway’s pharmacy team has the know-how to work with your provincial or private drug insurance plan to secure larger medication supplies and will coordinate all such requests on your behalf.

For prescription medication covered under your Provincial Drug Insurance Plan, Pillway can often secure the following supply at a time:

• Ontario: Up to a 6 month supply at a time
• Alberta: Up to a 6 month supply at a time
• British Columbia: Up to a 6 month supply at a time.

For prescription medication covered under your Private Insurance Plan, Pillway can often secure the medication supplies of up to 6 months at a time, but eligibility will ultimately depend on your private insurer’s policy.

Please note that while 6-month supplies of prescription medication are often possible, some government and private insurance plans may not allow for 6-month supply.

Contact our Pharmacy care team to see if your plans are eligible.

2

Can I get my Canadian prescription filled outside Canada or Shipped to the US?

At this time, Pillway only delivers prescription medication within Canada. Prescriptions issued by a Canadian physician cannot be filled in the United States.

Shipping to the U.S. service is only available for ongoing/maintenance medications and not for acute/one-time medications. Shipping costs and duties may apply.

Contact our Pharmacy care team for details.

3

How much does delivery cost?

Delivery of prescription medication is always FREE in Ontario, Alberta and British Columbia.

In all other provinces, delivery of prescription medication is FREE for Maintenance (i.e. Ongoing) medications, but not for Acute (i.e. One-Time) medications. Ask the pharmacist care team for delivery cost for Acute medication. There are standard dispensing fees of $9.99 that apply for prescription medication.

4

Does Pillway accept Provincial Drug Insurance Plans?

Yes, Pillway currently offers direct billing with provincial drug insurance plans in Ontario, Alberta and British Columbia and will arrange for direct billing on your behalf, even if you are in the US.

We will soon be offering direct billing with provincial drug insurance plans in other provinces as well.

5

How do virtual doctor visits work with Pillway?

As an added benefit, Snowbird Advisor members can visit a Canadian doctor virtually from the safety and comfort of home:

While you’re in Canada
When you're in your snowbird destination over the winter
When you're traveling elsewhere.

Virtual doctor visits are FREE for residents of Ontario, Alberta, British Columbia and Quebec with a valid provincial health card.

All you have to do is sign in to your Pillway account, select the See a Doctor option and follow the instructions. In most cases, you can see a doctor in under an hour. You can also choose how you want to speak to your doctor - through a phone call or by voice/video on your computer or mobile device.

Virtual doctor appointments are ideal in the following situations:
You need to see a doctor quickly
You need to see a doctor after-hours (evenings & weekends)
Alternatives to walk-in clinics
Getting a prescription filled (in Canada only)
COVID assessments