partner
Escape The
Winter Prepared
The Canadian Virtual Pharmacy that serves your everyday needs, whether you’re at home or away.
Learn MoreIn partnership with:
Escape The
Why Pillway?
Worry Less And Live More!
Personalization
We pre-sort your pills into organized packets or vial bottles. We ensure all your medications are on the same schedule.
Automatic Refills and Renewals
We manage these for you and ensure you receive new medications before old ones run out.
Stay Connected
Text, chat, call, or email your pharmacist whenever you need us! Our relationship with you is our top priority.
Travelling?
Receive up to 6 months'* supply of medication with an option to ship more to the US if required.
We provide free delivery, as fast as same day anywhere in Canada.
Contact us
Have questions?
Contact a Pillway Customer Care Specialist Today
If you are interested in Pillway's virtual pharmacy solution, you can fill out the form below to request callback from a Pillway Customer Care Team specialist who can answer all of your questions and handle your onboarding process if you choose to become a Pillway client.
Or reach us by dialling:
1-833-PILLWAY (745-5929)Have Questions? Contact a Pillway Customer Care Specialist today. No obligation.
Testimonial
What people are saying
"We started with Pillway Pharmacy since retiring – what a great team. They are very helpful, quick and follow through. I would recommend to any snowbird or retired person to check them out. I believe a good relationship with your pharmacy team is a very important step in our health care."
- Francine
FAQ
You May Be Wondering
1
Do you coordinate with insurance and manage refills?
Yes, we are very proactive in helping you manage medications, from synchronizing your medications, coordinating with insurance, reaching out to your doctor for refills. We take care of it all for you.
2
What if I need to speak to a pharmacist?
Our pharmacy care team is on call for questions and consultations. You can either call, text or chat whenever you need us.
3
Does Pillway accept Provincial Drug Insurance Plans?
Yes, Pillway currently offers direct billing with provincial drug insurance plans in Ontario, Alberta and British Columbia and will arrange for direct billing on your behalf, even if you are in the US.
We will soon be offering direct billing with provincial drug insurance plans in other provinces as well.
4
Can I get my Canadian prescription filled outside Canada or Shipped to the US?
At this time, Pillway only delivers prescription medication within Canada. Prescriptions issued by a Canadian physician cannot be filled in the United States.
Shipping to the U.S. service is only available for ongoing/maintenance medications and not for acute/one-time medications. Shipping costs and duties/customs fees may apply. Any duties/customs fees levied are done so by the customs agents and are outside of the control of Pillway. To ensure timely delivery, patients are responsible for all customs/duties fees.
Contact our Pharmacy care team for details.
5
How much does delivery cost?
Delivery of prescription medication is always FREE in Ontario, Alberta and British Columbia.
In all other provinces, delivery of prescription medication is FREE for Maintenance (i.e. Ongoing) medications, but not for Acute (i.e. One-Time) medications. Ask the pharmacist care team for delivery cost for Acute medication. There are standard dispensing fees of $9.99 that apply for prescription medication.
6
What other services do you provide?
Through our partners, we offer virtual doctor visits and mental health support.
7
Are there additional fees to your services?
No. There is no additional cost for our services.