partner
Your Pharmacy Partner
Helping you to provide the best care for your loved ones!
Contact UsIn partnership with:
Why Pillway
More Than Just A Pharmacy!
We are your pharmacy support system, helping you with all medication needs for your loved one every step of the way.
Pre-sorted Medications
All medications are aligned to the same schedule and pre-sorted into packets by dosage, date and time.
Learn more.
Learn more.
Medication Refill Synchronization
We work with your providers and align refills and renewals to the same schedule.
Track Medication Interactions
We keep track of potential interactions between medications that are prescribed.
Real-time Access to a Pharmacist
Our expert pharmacists are available to chat with and assist you on your schedule.
Home Delivery
We deliver all medications directly to your door for free.
Cost & Insurance
We help to coordinate insurance, copays and discount cards.
About us
Helping You To
Be The Best Caregiver
Managing the care of others isn’t easy. You are constantly trying your best to stay on top of their needs. Sometimes, it feels like there is never enough time to do everything.
Our system can help with medication management and provide guided support from our expert pharmacy team to you and your loved ones. Save time on the hours you usually spend managing and organizing medications and focus on providing great care.
Pre-Sorted Packets
Medication Made Easy
- 1
Personalized Packets
All your medications are pre-sorted into packets labelled with the day and time they need to be taken
- 2
Add Vitamins
Vitamins can be added into packets along with medications
- 3
Tear And Go!
No more spending hours sorting medications. Just tear and go!
Pillway app
Manage Medications In One Place
A convenient solution that saves you time.
- Create a Caregiver profile
Easily manage all of your loved one's medication needs
- Order And Track Medications
Know the status of medications in just a few clicks
- Real-Time Chat
Chat directly with our pharmacy team to answer your questions
- Automatic Reminders
Receive medication, prescription refill and renewal notifications
Create a Caregiver profile
Easilymanage all of your loved one's medication needs
Order And Track Medications
Know the status of your clients' medication in just a few clicks
Real-Time Chat
Chat directly with our pharmacy team to answer your questions
Automatic Reminders
Receive medication, prescription refill and renewal notifications
Benefits
The Pillway Difference
How we benefit YOU:
- Chat with a pharmacist whenever you need to
- We synchronize and automate refills
- We track medication interactions for you
- Manage all your loved one’s medication needs in one place with our team
How we benefit your loved ones:
- Pre-sorted pill packets with reminder notifications
- Guided care, with access to a pharmacist anytime
- We work with your doctor to manage refills and renewals
- Fast, FREE home delivery direct to your door
Pillway Account
Getting Started Is Easy
We’re there with you every step of the way.
- 1Step 1
Create your profile online or call us at
1-833-PILLWAY and we will assist you - 2Step 2
We will help you to set up your account and enter your loved one's information
- 3Step 3
We deliver medications to your loved one's home
- Done!
You are all set! Start managing medications with a few simple clicks!
Step 1
Create your profile online or call us at 1-833-PILLWAY and we will assist you
Step 2
We will help you to set up your account and enter your loved one's information
Step 3
We deliver medications to your loved one's home
Done!
You are all set! Start managing medications with a few simple clicks!
FAQ
You May Be Wondering
1
What is required to switch someone over to Pillway?
All that is required is your loved one's name, contact details, date of birth and the name of their existing pharmacy. We will take care of contacting the pharmacy and transferring their prescriptions over. Your loved one is all set to start receiving their medications at home!
2
CanI make myself the primary contact as a family caregiver?
Yes! Assign yourself as the primary contact in your loved one’s profile, so you can stay informed about their health and we can call you if needed.
3
Do you help with prescription transfers?
Yes! You can transfer a prescription by calling us directly at 1-833-PILLWAY (745-5929) or by sending a picture via the mobile app. Once we receive your request we’ll handle the rest. Our pharmacists will contact your loved one's current pharmacy directly to transfer their prescriptions over to Pillway.
4
Does Pillway manage prescription renewals?
Yes! We’ll contact your loved one’s doctor to automatically refill prescriptions and synchronize medications so they are all on the same schedule.
5
Does Pillway provide other medical necessities?
Yes! We can provide all regular pharmacy items such as insulin, syringes, inhalers and vitamins if needed.
6
How do I talk to a Pillway Pharmacist?
You can reach us by calling us at 1-833-PILLWAY (745-5929) or texting using the Pillway app on your phone. With the Pillway App, you can chat with a pharmacist whenever you need to. We’re your pharmacy in your pocket!
7
Can Pillway do specialty medications that require temperature control?
Yes, we can accommodate all medication needs including specialty medications. Depending on the temperature requirements, Pillway will ship using our Cryopaks to ensure optimal temperatures are maintained during the transit time.
8
How long does it take to receive my medication?
Pillway delivers next business day, in most cases, as long as prescriptions are received by 4 pm. We also offer same day delivery for the Greater Toronto Area and Lower Mainland in British Columbia.
9
Can Pillway ship vitamins, over-the-counter meds, and other pharmacy items?
Yes! You can order vitamins, supplements, over-the-counter meds and other pharmacy items like insulin, inhalers, creams etc. with your prescription.
We can even pack your vitamins in your daily dosage packets to make it easier for you to take them with your other medications.
Contact us
Have Questions Or Want To Learn More?
Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program.
Or request a callback by filling out the form below:
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